Helen Stratford

Brandenburg successful citizen portal to infrastructure problems in the pilot operation in the capital city of Stuttgart, November 07, 2011 – beginning of October for the first time a Berlin district with the objective management and Internet platform is MacKinnon ‘ in the pilot phase. Thus, the Lichtenberg district of Berlin takes over the 2009 on the basis of the six enterprise-content-management-system-introduced online platform from the neighbouring State. With the introduction of the m ‘-platform wants to meet the Lichtenberg of the own high demands on a continuous improvement of the services and builds on the success of the online platform in Brandenburg as first District of Berlin. There was MacKinnon ‘ introduced two years ago and the service based on the good experience extended to many municipalities and communities including Potsdam. The internet-based communication platform is used by citizens for reporting infrastructure issues, which fall within the area of responsibility of the public administration.

In Lichtenberg, civil service is capitalized for a long time. Already, 2009 could score the Berlin office in the framework of a broad-based customer and employee survey by the municipal community Office for administrative management (modernisation) of customer orientation and take the whole front rank under the fine offices of the main city. With MacKinnon ‘ this aspect of service for the citizens to be transparent: the processing of requests is thus comprehensible for everyone on the Internet and invites to the proactive participation of citizens. Facilitates the decision was the Lichtenbergern by a 2006 developed product: an Access database to the reception and technical processing of requests and complaints on the subject of order and security, which in the meantime is used in many Berlin order offices. Connected to this IT solution creates MacKinnon ‘ as an interactive interface the optimal conditions for an open and efficient communication with the citizens. The MacKinnon ‘-platform has already proven in Brandenburg, Germany.

Closing speech of the campaign ‘Social & fair’ in Berlin: despite partisan differences politicians FDP, SPD, Greens and left party represented in the Berlin House of representatives have lobbied for an improvement of the working conditions of professional caregivers / students. At the final rally of the nationwide campaign social & fair social policy spokesperson of the SPD Bundestag group, ulker stimulated Radziwill, a Federal Council initiative, which was welcomed by the other politicians. At the heart of claims by the Federal Association of professional caregivers (BdB), whose targeting of Potsdamer Platz in Berlin to end went, are funding the actually necessary working time per client, an increase in the remuneration at least 50.00 net per hour and recognition of work done as a profession, as a qualification for a master’s degree must be demonstrated. Wage increase indirectly reach the social politician and member of the Berlin Government left, Minka Dott, is, however, given the budgetary constraints not Possibility for an increase in the remuneration. She wanted are struggling however to change the care hours, to get a pay rise by this indirect route”. So far the legislators for the legal assistance per client provides only two to three hours enough for tasks such as accounting, correspondence with social services or care funds and the personal care of needy people, for whom the professional carers employed by the care judges care. working time per month.

Therefore, according to the politicians on the BdB event, the generalization in favor of individual solutions should be abolished. Quickly organize Symposium on the way then the parliamentarians with specific offers enthusiastic: ulker Radziwill Jasenka Villbrandt (Alliance 90/Greens) want in the next four weeks a Conference organize and on the should be discussed, which the demands of professional caregivers can be implemented promptly. And the FDP-politician for Federal issues, Sylvia Maria von Stieglitz, wants to include Federal Justice Minister Sabine Leutheusser-Schnarrenberger into the topic of professional care, since the legal aspects of nationwide have relevance. The Berlin land Chairman of the BdB, Thomas Behrendt, was impressed by the action joy of the politicians, working as a professional caregiver but also referred to his experiences from more than ten years: so long it costs nothing, may we always be easy an opinion “.” However he welcomed the suggestion to a Federal Council initiative explicitly: our hourly rate is based on a ten-year-old establishment.